If you want to install an older version of Office, please remove these newer products and try again.”Ĭustomer Impact: Impact is isolated to customers who have purchased the Office 365 business Premium subscription. As a result, some users may receive the error message: “We have detected that you have a newer version of Office installed on your device. The Skype for Business 2016 installation URL located on the Office 365 homepage is not routing affected users to the newest version of Skype for Business. User Experience: Affected users who have upgraded to Office 2016 are unable to install Skype for Business 2016. Once development phase completes, engineers will perform tests to ensure the fix is a valid solution and deploy it throughout the affected environment.
Current Status: Engineers are developing a solution to ensure that the affected Skype for Business installation URLs route affected users to the newest version of the Skype for Business client.
